Effective partnerships between these two departments can drive efficiency, improve service delivery, and ensure that challenges are addressed swiftly ...
The utility industry has been grappling with rapid changes for nearly a decade, driven by customer expectations and emerging technologies. In 2016, th...
One of the toughest challenges we face is balancing customer satisfaction with cost management. We’re under constant pressure to improve digital adopt...
Retail energy providers face an increasing need to manage risk, improve operational efficiency, and deliver superior customer experiences. At VertexOn...
Operational efficiency and accurate data management are key to profitability.We are always looking for innovative solutions that help energy retailers...
Montana, often celebrated for its breathtaking natural landscapes and a slower pace of life, is experiencing a significant demographic shift. As more ...
Florida has long been the crown jewel for retirees seeking sun-soaked living and vibrant communities. With its beautiful coastlines and a wealth of re...
Introduction: A City Rooted in Tradition and Committed to the Future Bullhead City, nestled on the east bank of the Colorado River, is a vibrant and g...
Hendersonville, Tennessee, isn’t just another growing city—it’s a standout community when measured against state and national benchmarks. With strong ...
Solving Payment Challenges in a Growing City Cities are growing, and with them, the complexity of managing payments and customer interactions for util...
Imagine arriving in a new city, excited to settle into your home, only to face long lines, stacks of paperwork, and hours wasted setting up your water...
Why Digital Adoption Remains a Challenge for Utilities Digital transformation has revolutionized industries worldwide, yet adoption of digital tools i...
When Tamara Grose reflects on her nearly two decades in the energy industry, one theme stands out: transformation. Whether it’s navigating complex reg...
The retail energy market is undergoing rapid transformation, driven by technological advancements, regulatory changes, and fluctuating energy prices. ...
Choosing a new CIS is a big investment. Nothing is more important than the customer relationship, and with the average lifespan of a CIS being 15 to 2...
