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VertexOne products can be used as part of a comprehensive meter-to-cash platform or as standalone solutions in your technology stack.

 

Get the security and resilience of a cloud-based customer information system that scales with your business, supports improved efficiency, and helps manage and record every customer interaction.

Give customers the freedom to manage their accounts when they want, how they want. A simple-to-use digital self-service portal offers account holders the level of service they have come to expect from all service providers.

Access in-depth reports and analytics to surface actionable insights and understand the community you serve, from recognizing personal preferences and trends to predicting current and future demand. 

Connect your field teams, technicians, and customers with real-time updates on service needs, avoiding potential frustration. 

What can VertexOne do for you?

Our innovative and widely-deployed software solutions offer modern, future-proof, and customer-friendly features for utilities and energy companies. 

VXenterprise CIS built on the SAP platform offering best practice utility business processes and easy integration to the SAP application ecosystem. VXcis A user-friendly and feature rich CIS built on a stable infrastructure platform for the unique needs of mid-sized utilities. VXretail EDI-integrated CIS platform enables energy suppliers to efficiently run billing/customer service and handle market exceptions. VXengage Our platform offers a web/mobile self-service portal, granting customers 24x7 access to personalized information, and an associated utility staff console. VXcommunicate Our multi-channel messaging solution that allows communication via emails, SMS, voice, online broadcast alerts and promotional campaigns. VXsmart Actionable insights from AMI consumption data, home utility reports, conservation features and cost saving recommendations. VXpay Secure, frictionless 24x7 web/mobile payment solutions offering real-time integration and multiple ways to pay. VXprint Flexible print capabilities for bill print, promotional and regulatory paper correspondence to utility customers. Built to power digital transformation. VXrepository Electronic file repository allowing utility staff and customers online access to documents and media linked to a customer's account. VXmarketplace Digital marketplace enabling utilities to sell and fulfill non-commodity products and services to grow revenue and relationship. VXmeter Meter Data Storage solution allowing utilities to store, validate, estimate and edit meter reads for advanced analytics. VXfieldwork Mobile-enabled Field Service Management solution for tangible improvements to customer experience and operational efficiency. VXexchange SaaS system integration and electronic data interchange (EDI) platform that allows for data consistency and system alignment. VXpredict Custom built predictive algorithms leverage transactional and operational data to predict behaviors and design business strategies. VXdatamine Extract behavioral performance insights form meter to cash transactions by over 55 million end-customer profiles and 30 years experience. Not sure what you need? We can help. Learn more

When it comes to the right information technology provider, experience is everything.

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What your peers are saying:

While I could say we contracted with VertexOne on a couple of very successful projects, I prefer to say we partnered with them because that better describes the sense of commitment they bring to the table. In addition to their customer commitment, they have both a deep understanding of the utility business and a genuine interest in solving complex problems. 
Timothy Hunt
Director, Customer and Utility Analytics
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99.9% Delivery Met the service-level agreement at a high level in the past 12 months
0 Failed Projects Successfully delivered solutions to more than 400 clients
55 Million Customers Processed and managed data for more than 55 million customers

The VertexOne Experience

With a vast portfolio of utility technology solutions, VertexOne offers the perfect options for utility and service providers of all sizes. 

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30 Years of Expertise

We've been helping utilities and energy providers serve their communities for nearly three decades.

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Customized Solutions

Select solutions from our portfolio that meet your utility or company's unique needs and help achieve your goals.

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Cloud-Based Technology

Harness the power of the cloud for greater business resilience and a solution that will grow with your business.

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