Utility Billing & Customer Engagement Solutions

Utility Software Solutions That Revolutionize Experiences

For 30 years, VertexOne has been helping utilities and energy companies across North America achieve digital transformation and business process optimization.

Our suite of solutions spans the meter-to-cash process and revolutionizes the customer and staff experience. Whether you're ready to implement effective customer engagement solutions, modernize your billing and customer information systems, or embrace the power of automation and data analytics, VertexOne has you covered.

VertexOne products can be used as part of a comprehensive meter-to-cash platform or as standalone solutions in your technology stack.

Optimize Your Meter-to-Cash Process
Perfect Your Customer Engagement

Industry-leading utilities use their CIS as more than just a cash register. It’s the data hub for every single customer interaction—from customer engagement to your mobile workforce management and billing.

Learn more in our guide: How Your Utility Tech Stack Can Power an Industry-Leading Meter-to-Cash Process.

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Never have customer expectations been so high and staff resources so valuable.

Make each customer touchpoint count with an omni-channel approach that blends industry practices and automation for a lower cost-to-serve.

Learn how in our eBook: Meter Moments: A Guide to Utility Omni-Channel Communication.

Download the Guide

When it comes to the right information technology provider, experience is everything.

What your peers are saying:

While I could say we contracted with VertexOne on a couple of very successful projects, I prefer to say we partnered with them because that better describes the sense of commitment they bring to the table. In addition to their customer commitment, they have both a deep understanding of the utility business and a genuine interest in solving complex problems.

Timothy Hunt

Director, Customer and Utility Analytics

99.9% Delivery Met the service-level agreement at a high level in the past 12 months

0 Failed Projects Successfully delivered solutions to more than 400 clients

55 Million Customers Processed and managed data for more than 55 million customers

30 Years of Expertise

We've been helping utilities and energy providers serve their communities for nearly three decades.

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Customized Solutions

Select solutions from our portfolio that meet your utility or company's unique needs and help achieve your goals.

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Cloud-Based Technology

Harness the power of the cloud for greater business resilience and a solution that will grow with your business.

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The VertexOne Experience

Utility Software Solutions That Revolutionize Experiences

VertexOne products can be used as part of a comprehensive meter-to-cash platform or as standalone solutions in your technology stack.