Utility Billing & Software Solutions

VertexOne products can be used as part of a comprehensive meter-to-cash platform or as standalone solutions in your technology stack.

Cloud-Based CIS
Customer Self-Service
Insights and Analytics
Workforce Management

Get the security and resilience of a cloud-based customer information system that scales with your business, supports improved efficiency, and helps manage and record every customer interaction.

Give customers the freedom to manage their accounts when they want, how they want. A simple-to-use digital self-service portal offers account holders the level of service they have come to expect from all service providers.

Access in-depth reports and analytics to surface actionable insights and understand the community you serve, from recognizing personal preferences and trends to predicting current and future demand.

Connect your field teams, technicians, and customers with real-time updates on service needs, avoiding potential frustration.

When it comes to the right information technology provider, experience is everything.

What your peers are saying:

While I could say we contracted with VertexOne on a couple of very successful projects, I prefer to say we partnered with them because that better describes the sense of commitment they bring to the table. In addition to their customer commitment, they have both a deep understanding of the utility business and a genuine interest in solving complex problems.

Timothy Hunt

Director, Customer and Utility Analytics

99.9% Delivery Met the service-level agreement at a high level in the past 12 months

0 Failed Projects Successfully delivered solutions to more than 400 clients

55 Million Customers Processed and managed data for more than 55 million customers

30 Years of Expertise

We've been helping utilities and energy providers serve their communities for nearly three decades.

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Customized Solutions

Select solutions from our portfolio that meet your utility or company's unique needs and help achieve your goals.

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Cloud-Based Technology

Harness the power of the cloud for greater business resilience and a solution that will grow with your business.

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Utility Software Solutions That Revolutionize Experiences

VertexOne products can be used as part of a comprehensive meter-to-cash platform or as standalone solutions in your technology stack.

What can VertexOne do for you?