Key performance indicators (KPIs) are metrics that measure an organization's productivity and profitability. Electric utility companies can use these ...
When it comes to utility providers, efficient and adaptable customer engagement solutions are vital. Consumer expectations are rapidly changing—the on...
Amidst a landmark decision by City Council to reclaim their local water system, Bullhead City partners with VertexOne to maintain uninterrupted busine...
Like any business, a utility has two essential goals—to produce and provide safe and reliable service while bringing in a steady revenue stream. Alth...
More industries are turning to digital solutions to build business resilience, oversee costs, handle emergencies, optimize resources, and track perfor...
Self-service is an absolute necessity for the modern consumer. Today’s utility customers have high expectations when it comes to online service. They ...
The following post is a partner post written by Invoice Cloud, a leading provider of online bill payments for utilities. From social media and text m...
Using key performance indicators (KPIs) to track and measure progress and success is more important than ever for utility companies. Environmental ini...
VertexOne announces a partnership with Accruent, a worldwide leader in physical resource management and optimization, to offer Field Service and Mobil...
One major misconception about utility billing software is that it functions as a mere payment processor for your company. In truth, utility billing so...
A customer information system (CIS) is more than just a platform used for billing and paying. It’s also an important aspect of the meter-to-cash proce...
The millennial generation homeownership rate has increased faster than that of other generations, with 47.9% of millennials now owning homes, and that...
