Most traditional utility software is proprietary, meaning that it’s developed, operated, and used by the same utility it serves. Many utility provider...
Water utilities are vital components of any community. The valuable resource they provide has a significant impact on the environmental, social, and e...
The right energy billing software can benefit both customers and utilities. Not only does it provide convenient ways to collect payments and obtain me...
Scalable and efficient customer information systems are imperative for utilities. Why? Consumer expectations have changed dramatically in the past dec...
Power demand forecasting helps modern power utility companies make informed decisions about operations, supply, financial security, and more. Differen...
Key performance indicators (KPIs) are metrics that measure an organization's productivity and profitability. Electric utility companies can use these ...
When it comes to utility providers, efficient and adaptable customer engagement solutions are vital. Consumer expectations are rapidly changing—the on...
Like any business, a utility has two essential goals—to produce and provide safe and reliable service while bringing in a steady revenue stream. Altho...
More industries are turning to digital solutions to build business resilience, oversee costs, handle emergencies, optimize resources, and track perfor...
Self-service is an absolute necessity for the modern consumer. Today’s utility customers have high expectations when it comes to online service. They ...
The following post is a partner post written by Invoice Cloud, a leading provider of online bill payments for utilities. From social media and text me...
Using key performance indicators (KPIs) to track and measure progress and success is more important than ever for utility companies. Environmental ini...
One major misconception about utility billing software is that it functions as a mere payment processor for your company. In truth, utility billing so...
A customer information system (CIS) is more than just a platform used for billing and paying. It’s also an important aspect of the meter-to-cash proce...
The millennial generation homeownership rate has increased faster than that of other generations, with 47.9% of millennials now owning homes, and that...