Schedule a Consultation

Utility Benefits

A businesswoman using her laptop on an office desk. She is searching the web or browsing information.

Intuitive User Navigation

Provide your team with a system that's easy and efficient, leading to:

  • Reduced call times
  • Increased first call resolution
  • Enhanced data integrity
A customer using the VXcis customer information system for utilities.

Managed Services

Allow your utility to focus on strategic business objectives with:

  • 24/7 help desk support
  • A single point of contact
  • Disaster recovery
  • Hosting


A businessman in modern office using a laptop.
Technical and Functional Currency

Reduce your total cost of ownership and future-proof your system with:

  • Annual product upgrades
  • Regular maintenance and ongoing support
  • Minimized interruptions



VXcis Features

question icon
Faster Issue Resolution
Reduce call volume, spend fewer resources on problem-solving, and solve customer problems quickly and seamlessly.
paid icon
Fewer Billing Errors
Use automated smart meters to obtain more accurate meter readings and ensure correct billing each and every time.
customer support icon
Better Customer Support
Boost customer satisfaction with an easy-to-use self-service portal, real-time service updates, customized communications, and more.
support icon
More Preference Options
Communicate with customers when and how they want. Let them set their preferences to what suits their unique needs best.
history icon
Enhanced Personalization
Store and retrieve past interactions, complaints, and service issues to provide the best possible experience for each customer.