Effective water management is crucial, especially in regions prone to droughts and water scarcity. Technological advancements have paved the way for innovative solutions that help utilities and customers alike manage water usage more efficiently. One such solution is VXsmart, a software platform used by the Las Virgenes Municipal Water District (LVMWD) to enhance customer engagement and conservation efforts. In this blog, we delve into the features and benefits of VXsmart and how it has transformed water management for LVMWD.

Real-Time Usage Monitoring

VXsmart provides customers with real-time data on their water usage, allowing them to monitor consumption patterns and identify areas for improvement. This transparency empowers customers to make informed decisions about their water use, fostering a proactive approach to conservation. By seeing how their daily habits impact their overall consumption, customers are more likely to adopt water-saving practices.


Leak Detection and Alerts

One of the standout features of VXsmart is its ability to detect leaks early. Leaks can result in significant water waste and high bills if left undetected. VXsmart sends alerts to customers when unusual usage patterns are identified, indicating a potential leak. This early detection allows customers to address issues promptly, preventing water waste and reducing costs. LVMWD's success stories include identifying a stuck irrigation system wasting 19,000 gallons per day and a broken main line leak wasting 27,000 gallons per day.


Enhanced Customer Communication

VXsmart has improved communication between LVMWD, residents, and property managers. The platform facilitates better information sharing, ensuring that all stakeholders are aware of water usage patterns and any issues that arise. This improved communication has led to greater collaboration and more effective water management across the community.


Financial and Environmental Benefits

By using VXsmart, customers can save money on their water bills through more efficient usage and timely leak repairs. The platform also contributes to broader environmental goals by reducing water waste and promoting sustainable practices. The combined financial and environmental benefits make VXsmart a valuable tool for both utilities and customers.


Long-Term Success and Community Collaboration

LVMWD's implementation of VXsmart has led to substantial water savings and enhanced community collaboration. The program has identified over 100 customers with potential leaks, saving an estimated 53 million gallons of water. By working with cities, associations, businesses, and landscapers, LVMWD has promoted responsible water use practices within the community, setting the stage for long-term success.



The VXsmart software platform exemplifies the transformative power of technology in modern water management. By providing real-time usage monitoring, early leak detection, and enhanced communication, VXsmart has helped LVMWD achieve significant water savings and foster a more engaged and informed customer base. Utilities looking to improve their water management practices can draw valuable insights from LVMWD's experience, demonstrating the potential of innovative technology to drive meaningful conservation efforts.



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