We’ve been helping utilities do more with less since before it was trendy. 

We’re on a mission. A mission to provide affordable world-class customer experience solutions to make utilities of all sizes and their customers happier. We’re busy helping more than 30 electric, water and gas utilities improve their customers’ experience. As the market leader in customer experience in North America, our people serve nearly 3 million utility customers every day from our 5 centers of excellence.

About Us
About Us

Our Locations

Vertex Headquarters
501 W President George Bush Hwy, Suite 350
Richardson, TX 75080
Tel: (214) 576-1000

Vertex Canada
200 Yorkland Blvd Suite 1000
Toronto, Ontario M2J 5C6
Tel: (416) 496-5264


Vertex India
Ground Floor, Tower B, Millennium Plaza
Sector 27,Gurgaon – 122001
Haryana, India
Tel: 0124 413 2800