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How we got here

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Our Mission

VertexOne partners with utilities and energy service providers to deliver a world-class customer experience to their communities.

We help utility providers reduce risk and maximize value through improved customer operations and processes.

Our company culture focuses on innovation, personal and professional development, and going above and beyond for each utility provider. 

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Our Partners

The utility industry is complex, and a single business can't provide all the services a utility provider needs. 

Each utility has different customers and varying growth projections, and each is at a different stage of its customer experience journey.

To offer utilities precisely what they need, we proudly partner with some of the best and brightest companies in the industry. By identifying and developing the right strategic partnerships, we pride ourselves on adding value to our joint customers.

The result? Our customers receive greater benefits, lower costs, and better outcomes, guaranteed. 


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Our People

Our people are our greatest assets. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company.  Whether it’s new technology, career development, or fun events, we find unique ways to keep our employees engaged and incentivized to stay.

Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a flexible environment and encourage work-life balance to reduce fatigue, burnout, and stress and increase the overall productivity and efficiency of the business.


Company Values

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Customer Focus
From internal CIS to customer-facing self-service capabilities, we’re committed to providing the best customer experience for utilities and their customers, saving time and money.
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We stand out from the competition in speed, cost-effectiveness, and quality. The VertexOne team consists of creative and free-thinking utility and technology experts.
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We strive for a high level of success, focusing on excellence in everything we do. That's why we create products and services that meet only the highest standards for utility providers.

Our VertexOne Leadership Team


Andrew Jornod, CEO

Andrew Jornod

CEO and President
Keith Foerster, CFO

Keith Foerster

Bobby Batson, COO

Bobby Batson

Ed Solar, CSO

Ed Solar

Elizabeth Reed, Chief HR Officer

Elizabeth Reed

Chief HR Officer
Mark Carde, CIO

Mark Carde

Bill Mareburger, VP of Product Strategy

Bill Mareburger

SVP of Product Strategy
Mattias Lindgren, SVP of Product Delivery

Mattias Lindgren

SVP of Product Delivery
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Paige Besson

Senior Vice President of Marketing
Rajat Bahadur, GM of VertexOne India

Rajat Bahadur

GM of VertexOne India
Audra Leigh Braden, Outside General Counsel

Audra Leigh Braden

Outside General Counsel

Dean Sadites

SVP of Product Development & Innovation
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Tina Santizo

SVP of Client Success

Ananda Goswami

SVP of VertexOne Retail

Board of Directors


Keith Pennell, Chairman of the Board

Keith Pennell

Chairman of the Board [Managing Partner of DFW Capital]
Andrew Jornod, Board Director, Vice-Chair

Andrew Jornod

Board Director, Vice-Chair [President & CEO, VertexOne]
Douglas Gilbert, Board Director

Douglas Gilbert

Board Director [Partner, DFW Capital Partners]
Ke Ding, Board Director

Ke Ding

Board Director [Vice President, DFW Capital]
Brad Almond, Board Member

Brad Almond

Board Member [Independent Investor and Consultant]
Todd Crandall, Board Director

Todd Crandall

Board Director [Independent Industry Advisor]

Where We Are