This Privacy Policy was updated on March 26, 2021.

VertexOne (“VertexOne”, “Company”, “us”, “our”, and "we”) is committed to protecting the privacy of personal information provided to us through (the “Site”). This privacy policy (“Privacy Policy”) applies to the information provided to us via our website, and describes how we collect, use, process, and share this information. If there is something you do not understand about our privacy practices, please contact us at

Throughout this Privacy Policy, we refer to the term “Personal Information." “Personal Information” means data that identifies, or may allow someone to identify, an individual, including, for example, your name, address, telephone number, e-mail address, or other non-public information about you that is associated or linked with this type of information.

Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. Also, some of our customers are businesses, companies, institutions, or entities rather than individuals. We do not consider Business Information, such as title, employer’s name, work email, work phone number, work address, and other similar business information, to be Personal Information.

Information We Collect

Information Collected Directly from You
We collect information directly from you when you use our Site. For instance, if you contact us through our Site to request additional information about our products or services, sign up for our newsletter, or request a demo, we may collect Personal Information from you such as your first and last name, e-mail and mailing address, telephone number, and information about your company. If you apply for any of the jobs posted on our website, we may collect information regarding your past professional experience, your contact information, and your historical relationship with VertexOne.

Information Collected Indirectly from You
When you visit our Site, we may automatically collect information about your visit, including your Internet Protocol (IP) address; browser type and language; Internet Service Provider (ISP), referring and exit websites and applications; operating system; date/time stamp of activity; clickstream data; whether you are a first-time or returning user; links you clicked on while using the Site; and your flow and navigation through the Site. We use this information to administer the Site, analyze its usage, protect it and its content from inappropriate use, and improve your Site experience.


We may use technologies, such as “cookies,” so we can remember certain information about you, such as your preferences, or recognize you when you return to the Site. Cookies also help us compile aggregate data about Site traffic and interaction so that we can improve our Site and protect it from fraud. We do not use cookies to collect Personal Information from you that you did not intentionally provide to us. We may use session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. Persistent cookies can be removed by following internet browser help file directions. We encode our cookies so that only we can interpret the information stored in them. If you choose to disable cookies, some areas of our Site may not work properly.

            Web Beacons

We may also use web beacons, also known as clear GIFs, which are used in combination with cookies. Often transparent, these images are part of web pages and allow us, or third-party service providers operating on our behalf, to count users who have visited certain pages and to generate statistics about how our Site is used. They are not used to access Personal Information.

Information Collected from Other Sources
We may also receive Personal Information about you from 1) third parties that provide services for us in connection with the Site, 2) third parties to whom you have voluntarily provided information, and 3) other publicly available sources. We may add this information to the information we have already collected directly or indirectly from you.

Website Analytics

We use third-party website analytics software, such as Google Analytics and HubSpot, in connection with our Site. Google Analytics collects anonymous information that is not used to identify a user. This information helps us better understand how visitors use our Site, detect and defend against fraud and other security risks, and present advertisements, products, or services of interest to you. To learn more about how Google Analytics collects and processes data, please visit “How Google uses data when you use our partners’ Site or apps," located at

How We Use Personal Information

We only use your Personal Information for the original purposes it was given to us and to further our legitimate business interests. This includes:

  • To identify you as a user of our Site.
  • To send you requested information or otherwise provide you with information about our company, products, and services.
  • To improve the quality of experience when you interact with our Site.
  • To compile, analyze, and better understand user data, demographics, and behavior.
  • To send you marketing materials, newsletters, and surveys in which you might participate, whether on behalf of VertexOne or other third-party companies.
  • To respond to your inquiries related to employment opportunities.
  • To detect, investigate, and prevent activities that may violate our policies or be illegal.

We also use the information automatically collected about you during your use of the Site, as described above, to improve the effectiveness of our Site, operations, mobile experience, or marketing efforts, to prevent fraud and theft, and otherwise to protect our Site’s visitors, our customers, and our business.

We may also use the information you provide to communicate with you in the future. If you do not wish to receive such communications, you may opt out (unsubscribe) as described below in the “Access To and Use of Your Personal Information” and “Contact Information” section.

With Whom We Share Your Information

VertexOne does not sell your Personal Information. To provide you with products and services or to complete transactions requested by you, we may share your Personal Information as follows:

  • With our group of companies, affiliates, and related companies per this Privacy Policy.
  • With Service Providers, agents, vendors, and contractors to provide, maintain, and improve our services, including third-party service providers who assist us with network infrastructure, payment processing, security, customer support, data analytics, marketing, or other services.
  • With Service Providers with whom you have requested that we share information, to fulfill the services you request.
  • With companies in connection with, or during the negotiation of, any merger, sale of company stock or assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business.
  • With other parties as reasonably necessary to 1) comply with any applicable law, regulation, legal process or governmental request; 2) enforce or comply with our Terms & Conditions or other applicable agreements or policies; 3) protect our rights or property, or the security or integrity of our services, systems, or this Site; or 4) protect us, users of our services or the public from harm or potentially prohibited or illegal activities.

In addition, we may share aggregate, non-individual information, incapable of identifying a person, with third parties for lawful purposes.

Please be aware that our site may link to other websites that may be accessed through our Site. We are not responsible for the data policies or procedures or the content of these linked websites.

Access To and Use of Your Information

You may opt out of receiving marketing-related emails, targeted advertising messages, or promotional offers from VertexOne by clicking the "unsubscribe" link at the bottom of any email you receive from us or emailing us at Even if you opt out of receiving marketing emails, we may still need to send you communications about your account, service inquiries, and other business matters.


Unless otherwise stated, information transmitted to us through this Site is not encrypted and could be intercepted by third parties or electronically delivered to parties other than the addressee. We cannot ensure or warrant the security of any information you transmit to us or from our Site. Otherwise, we use reasonable administrative, technical, and physical security controls to protect your Personal Information.

Exercising Your Privacy Rights

The California Consumer Privacy Act (“CCPA”) and other state or federal laws may provide you with certain rights, which VertexOne honors.  You have the following rights with respect to the Personal Information we collect, subject to certain exceptions and limitations:

  • The right to know the categories or specific pieces of Personal Information we collect, use, and disclose about you, the categories of sources from which we collect your Personal Information, our purposes for collecting your Personal Information, the categories of your Personal Information that we have disclosed for a business purpose, and the categories of third parties with which we have shared Personal Information.
  • The right to request that we delete the Personal Information we have collected from you or maintain about you.
  • The right to not receive discriminatory treatment for the exercise of your privacy rights under the CCPA. 

We do not sell your Personal Information to any third party.

We may refuse to delete your Personal Information if such information is required to 1) complete the transaction for which Personal Information was collected, provide you with a service you requested or one that is reasonably anticipated within the context of an ongoing business relationship with us, or to perform a contract between us; 2) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; 3) debug to identify and repair errors that impair existing intended functionality; 4) comply with the California Electronic Communications Privacy Act; 5) comply with a legal obligation; or 6) otherwise use your Personal Information internally, in a lawful manner that is compatible with the context in which the Personal Information was provided. 

To exercise any of the above rights, please contact us at [] and specify what right you would like to exercise. We may request additional information from you to verify your identity concerning any such request.

Changes to the Policy

From time to time, we may change this Policy and will notify you of material changes by posting the changed or modified Policy on our Site. Any changes will be effective immediately upon the posting of the revised Policy unless otherwise specified.

How to Contact Us

Mail: 1321 Upland Dr. Suite 8389 Houston, TX 77043