VertexOne (“VertexOne”, “Company”, “us”, “our”, and "we”) is committed to protecting the privacy of personal information provided to us through www.vertexone.net (the “Site”). This privacy policy (“Privacy Policy”) applies to the information provided to us via our website, and describes how we collect, use, process, and share this information. If there is something you do not understand about our privacy practices, please contact us at info@vertexone.net.
Throughout this Privacy Policy, we refer to the term “Personal Information." “Personal Information” means data that identifies, or may allow someone to identify, an individual, including, for example, your name, address, telephone number, e-mail address, or other non-public information about you that is associated or linked with this type of information.
Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. Also, some of our customers are businesses, companies, institutions, or entities rather than individuals. We do not consider Business Information, such as title, employer’s name, work email, work phone number, work address, and other similar business information, to be Personal Information.
Information Collected Directly from You
We gather information directly from you when you utilize our Site. For example, if you reach out to us through our Site to inquire about more details regarding our products or services, subscribe to our newsletter, or request a demo, we may collect Personal Information from you such as your first and last name, email and mailing address, phone number, and details about VertexOne. In case you apply for any of the job opportunities listed on our website, we may collect information regarding your previous professional experience, contact details, and your past association with VertexOne.
Information Collected Indirectly from You
When you visit our Site, we may automatically collect information about your visit, including your browser type and language; Internet Service Provider (ISP), referring and exit websites and applications; operating system; date/time stamp of activity; clickstream data; whether you are a first-time or returning user; links you clicked on while using the Site; and your flow and navigation through the Site. We use this information to administer the Site, analyze its usage, protect it and its content from inappropriate use, and improve your Site experience.
You directly provide VertexOne with most of the data we collect. We collect data and process data when you:
We only use your Personal Information for the original purposes it was given to us and to further our legitimate business interests. This includes:
We also use the information automatically collected about you during your use of the Site, as described above, to improve the effectiveness of our Site, operations, mobile experience, or marketing efforts, to prevent fraud and theft, and otherwise to protect our Site’s visitors, our customers, and our business.
We employ a variety of security technologies and procedures to ensure the protection of your Personal Data against unauthorized access, use, or disclosure. We have implemented stringent measures to secure the Personal Data you provide on computer servers in a controlled and secure environment, safeguarding it from any unauthorized access, use, or disclosure. We take appropriate physical, technical, and organizational measures to protect all Personal Data. For more information on the security provided through our website management system, HubSpot, please visit trust.hubspot.com.
The duration for which we retain the information we collect about you depends on the nature of the information and how it is collected and stored. Once a reasonable period of time has passed, we will either delete or anonymize your information. If neither of these options is possible, we will securely store your information and ensure it is isolated from any further use until it can be deleted.
We hold onto the Personal Data that you provide to us when we have a continuing legitimate business need to do so (for example, to comply with our legal obligations, resolve disputes, and enforce our agreements).
When there is no longer a valid business reason to process your Personal Data, we will securely delete or anonymize the information. If deletion or anonymization is not possible, we will securely store your Personal Data and isolate it from any further processing until it can be deleted. We will delete this information at an earlier date if you so request.
VertexOne would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have previously agreed to receive marketing communications, you have the option to unsubscribe at any time. You are in full control of stopping VertexOne from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please unsubscribe.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
VertexOne uses cookies in a range of ways to improve your experience on our website, including:
Furthermore, cookies play a crucial role in gathering aggregated data on site traffic and user interaction, which allows us to enhance our site and protect it against fraudulent activities. Please be assured that we do not collect any personal information through cookies without your explicit consent. In order to provide you with a personalized and engaging browsing experience, we may employ session cookies (which expire when you close your web browser) and persistent cookies (which remain on your computer until you delete them).
Deleting persistent cookies is a simple process that can be done by following the instructions in your internet browser's help file. It is important to note, however, that disabling cookies may result in certain areas of our site not functioning properly. Our cookies are encrypted in a way that only we can decipher the information they contain.
There are a number of different types of cookies, however, our website uses:
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
The VertexOne website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
We utilize third-party website analytics software, including Google Analytics and HubSpot, in conjunction with our Site. Google Analytics collects anonymous data that is not utilized to personally identify a user. This data assists us in gaining a deeper understanding of how visitors engage with our Site, identifying and mitigating potential fraud and security risks, and presenting relevant advertisements, products, or services. For more information on how Google Analytics collects and processes data, please refer to "How Google utilizes data when you utilize our partners' Site or apps," accessible at https://www.google.com/policies/privacy/partners/.
VertexOne does not sell your Personal Information. To provide you with products and services or to complete transactions requested by you, we may share your Personal Information as follows:
In addition, we may share aggregate, non-individual information, incapable of identifying a person, with third parties for lawful purposes. Please be aware that our site may link to other websites that may be accessed through our Site. We are not responsible for the data policies or procedures or the content of these linked websites.
You may opt out of receiving marketing-related emails, targeted advertising messages, or promotional offers from VertexOne by clicking the "unsubscribe" link at the bottom of any email you receive from us or emailing us at info@vertexone.net. Even if you opt out of receiving marketing emails, we may still need to send you communications about your account, service inquiries, and other business matters.
VertexOne would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@vertexone.net.
Unless otherwise stated, information transmitted to us through this Site is not encrypted and could be intercepted by third parties or electronically delivered to parties other than the addressee. We cannot ensure or warrant the security of any information you transmit to us or from our Site. Otherwise, we use reasonable administrative, technical, and physical security controls to protect your Personal Information.
The California Consumer Privacy Act (“CCPA”) and other state or federal laws may provide you with certain rights, which VertexOne honors. You have the following rights with respect to the Personal Information we collect, subject to certain exceptions and limitations:
We do not sell your Personal Information to any third party.
We may decline the request to delete your Personal Information if it is necessary to 1) fulfill the transaction for which the Personal Information was collected, provide you with a requested service, or one that can reasonably be expected within an ongoing business relationship with us, or to execute a contract between us; 2) identify and prevent security incidents, safeguard against malicious, deceptive, fraudulent, or illegal activities, or prosecute those responsible for such activities; 3) identify and resolve errors that impact the intended functionality; 4) comply with the California Electronic Communications Privacy Act; 5) fulfill a legal obligation; or 6) internally utilize your Personal Information in a lawful manner consistent with the context in which it was provided.
To exercise any of the aforementioned rights, kindly reach out to us at info@vertexone.net and indicate the specific right you wish to exercise.We may request additional information from you to verify your identity concerning any such request.
From time to time, we may change this Policy and will notify you of material changes by posting the changed or modified Policy on our Site. Any changes will be effective immediately upon the posting of the revised Policy unless otherwise specified. This Privacy Policy was last updated on August 1st, 2023.
Mail: 1321 Upland Dr. Suite 8389 Houston, TX 77043
Email: info@vertexone.net
