With VertexOne's award-winning VertexOne Complete™ delivery model, we provide an offering that eliminates risk and ensures a high level of service.
Whether you are implementing a new CIS, upgrading your existing CIS, or using a new engagement platform, VertexOne’s service experts are an extension of your internal utility team.
VertexOne provides application modifications to support new features and functionality and keep pace with evolving customer needs and system requirements. Systems grow with you through:
We provide utility teams with support from application and technical subject-matter experts to ensure the smooth operation of their applications.
No day-to-day task should be interrupted by the mismanagement of an application. VertexOne commits to this through:
VertexOne Cloud™ provides infrastructure management and right-sizing of technology infrastructure. The means your system will always have the capacity to meet and exceed the demands of your staff and customers.
VertexOne's infrastructure management encompasses a breadth of services to support your business agility:
VertexOne Secure™ encompasses proactive security monitoring from the best in the business. We maintain a suite of solutions and strategies to protect utility and customer data.
VertexOne IT security services go the extra mile with:
VertexOne's seasoned, dedicated team will anticipate your concerns and champion your utility. They are proactive, knowledgeable, and personable, with a deep understanding of trends in the industry.
VertexOne dedicates itself to execution, delivering 100 percent of our implementations and exceeding service-level agreements. Each partnership with VertexOne includes:
