At VertexOne, we believe in being an extension of your team from day one throughout the duration of your contract. Your seasoned, dedicated team will anticipate your concerns and champion your utility because they understand the trends of the industry. They are proactive, knowledgeable and personable. Our team is proud to provide superior service and strives to help your utility achieve its goals. Support Beyond Deployment - Feature Image - VertexOne Resource Thumbnails

Once the software is stable, deployment transitions into support. VertexOne manages the solution on your behalf from monitoring batches and interfaces, to applying upgrades and ensuring that the system meets our jointly defined performance criteria. Embrace technology that enhances your utility’s customer service experience and supports employees with VertexOne.

 

 

View Our Support Fact Sheet