VertexOne Services - Hosting

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VertexOne Hosting Services

Utilities have enough to do serving their customers without having to maintain their own data centers. VertexOne Hosting Services provides a full range of data center and infrastructure management services in a state-of-the-art Certified Tier 3 facility.

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VertexOne hosting provides end-to-end infrastructure management services.

You’ve got plenty to keep you busy every day without having to worry about building and staffing a datacenter, much less managing all the server and network maintenance, security, capacity planning, and backups and disaster recovery planning. Just keeping up with the changes in infrastructure technologies can take an entire IT staff.

That’s why we offer VertexOne Hosting Services, a full suite of end-to-end infrastructure management capabilities for your servers and applications, hosted in a state-of-the-art Certified Tier 3 DataBank managed datacenter facility in Plano, Texas, with a secondary Vertex datacenter in Scottsbluff, Nebraska. Each data center conducts annual SSAE audits and a PCI DSS Security Assessment, to guarantee our utility customers the highest levels of service and to ensure continuous 24/7 service availability.

Available to utilities in the United States and Canada, VertexOne can host your solutions in both primary and backup locations, with 24/7 server and network monitoring, storage and backup management, and capacity planning to allow you to scale for the future. Our security services include continuous active monitoring, vulnerability scanning, and penetration testing. And you can rest easy knowing our disaster recovery planning ensures redundancy of all major servers and speedy recovery even following a major disaster event.

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Tier 3+ Redundancy

Tier 3 datacenters include redundant infrastructure for servers, storage, power, and networking, meaning any failures will have minimal or no impact on your operations.

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All Systems And Data Are Secure

Our 24/7 security monitoring uses IPS/IDS services, vulnerability scanning, penetration testing, and comprehensive SIEM software, to ensure your systems and your data remain safe and secure.

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Prepared For The Unexpected

VertexOne backs up all servers and databases daily, weekly, and monthly, with back-ups being held securely offsite. We routinely test all disaster recovery plans to ensure readiness—just in case.

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Highly Resilient

The hosting solution is highly resilient with no single points of failure, with major servers able to fail without impacting service. Even after a major disaster, service is recovered within 72 hours.

15

Years Experience Our datacenter partner, DataBank, is a $16.4M leader in Global IT Systems and Services, with a track record of more than 15 years providing mission-critical support.

99.982%

Uptime With a Tier 3 data center, your infrastructure has SLAs of 99.982% uptime—maximum of 1.6 hours of downtime per year—with 72-hour power outage protection.

24x7

Support For “Everything” With VertexOne Hosting, you get 24/7 monitoring and alerts from our NOC and Service Desk, 24/7 manned security and video surveillance, and 24/7 on-site “smart hands” support.


“VertexOne doesn’t just run the system, but they know our business and help us achieve our business strategies,” one county official said. “We would never host our own CIS again.”

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