Diversity, Equity, and Inclusion is a continuous journey.
How can utility providers identify the mobile workforce management (MWM) software that will work best for them? MWM technology, such as VertexOne’s Fi...
A retail energy market is essentially an open or free market that allows participation from independent energy producers. By allowing market participa...
The competitive energy market is undoubtedly changing, and competing in it takes strategy, from using the right customer information system (CIS) and ...
An In-Depth Interview with Keith Foerster In the utility industry, financial officers are tasked with balancing priorities with financially fit decisi...
Modern enterprise needs are rapidly changing. New technology, an ever-evolving workforce, the gig economy, consumer expectations, and remote work envi...
As utility providers change how they operate due to the rise in remote work and ever-evolving technology, the methods they use to manage their workfor...
Most traditional utility software is proprietary, meaning that it’s developed, operated, and used by the same utility it serves. Many utility provider...
The right energy billing software can benefit both customers and utilities. Not only does it provide convenient ways to collect payments and obtain me...
Scalable and efficient customer information systems are imperative for utilities. Why? Consumer expectations have changed dramatically in the past dec...
Power demand forecasting helps modern power utility companies make informed decisions about operations, supply, financial security, and more. Differen...
Key performance indicators (KPIs) are metrics that measure an organization's productivity and profitability. Electric utility companies can use these ...
When it comes to utility providers, efficient and adaptable customer engagement solutions are vital. Consumer expectations are rapidly changing—the on...
Like any business, a utility has two essential goals—to produce and provide safe and reliable service while bringing in a steady revenue stream. Altho...
More industries are turning to digital solutions to build business resilience, oversee costs, handle emergencies, optimize resources, and track perfor...