The Director of Customer Relations at Truckee Meadow Water Authority talks about how his utility has achieved the highest customer satisfaction it's e...
The Vice President of Customer Care, Communications & Human Resources at NorthWestern Energy shares what a long-term partnership can mean to a uti...
Presenters: James Riley, Chief Strategy Officer, VertexOne Alec O'Brien, Vice President, TMG Consulting
This CIS (Customer Information System) self-assessment is designed specifically for you, aiming to help you understand your current position and pave ...