Energy supplier to bring VXexchange and VXretail Solutions to Customers in New York and PJM Markets
DALLAS, TX — May 30, 2023 — VertexOne, the leading provider of cloud-based customer experience software for the energy and utility industry, today announced that US Power Supply, a new energy supplier for the Northeast and Midwest deregulated markets, has selected its VXretail and VXexchange software platforms for their customer information system (CIS), billing, and electronic data interchange (EDI) transaction management.
VertexOne’s deep experience, both in deregulated markets and in rapid and stable implementations, will enable US Power Supply to quickly enter the Northeast and Midwest energy markets, starting with New York and expanding to Pennsylvania, New Jersey, Ohio, Illinois. US Power Supply will initially serve commercial and industrial customers, and then expand to residential customers across the US.
"VertexOne is committed to providing software that fuels growth and powers customer experience for our clients in the deregulated space and we are proud to support US Power Supply’s entry into the New York and PJM energy markets,” said Ananda Goswami, Senior Vice President of Retail Sales, VertexOne. “Our experienced implementation team is dedicated to accelerating their time to market, and our software is designed to allow them to build out and manage complex products in real-time so they can offer innovative products and services to their customers.”
VertexOne's platform is built to scale so it can support aggressive growth across regions, its EDI testing and certification experience reduces time to market, and VXexchange and VXretail produce accurate billing, helping energy suppliers improve operational efficiency and reduce cost to serve.
"We needed a leading solution we could trust that allowed us to quickly enter the market and efficiently run our business while also meeting our customers’ needs,” said Mark Mortensen, President of US Power Supply. “VertexOne's industry expertise, scalable technology, implementation methodology, and user-friendly interface gave us what we needed to strike that balance required for success.”
VertexOne is the leading provider of cloud-based SaaS software solutions, powering the next generation of customer experience for utilities, energy retailers and energy transition providers. With more than 30 years of experience and 400 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization and data-driven efficiency operations surrounding the customer. From customer information systems (CIS) and mobile workforce management (MWM) to electronic data interchange (EDI) and self-service customer engagement portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency and improve customer satisfaction.