Utility analytics for water, electricity, and natural gas suppliers can include data algorithms to surface actionable insights, bill and rate modeling, predictive maintenance, customer segmentation, revenue impacts, load forecasting, monthly usage, leak detection, and more.
The WaterSmart customer engagement and data analytics platform:
WaterSmart’s Utility Dashboard allows utilities to:
This is software was built with the end user's preferences and needs in mind. Proven to encourage behavior change, improve satisfaction, and reduce burden on customer service staff.
A customer engagement platform is software accessible from any internet connected-device that helps utilities improve customer relationships through self-service capabilities, bill notifications, account maintenance, and advanced communication methods.