Two weeks before the planned go live, the United States was effectively shut down because of COVID-19. Instead of rescheduling the deployment to a later date, VertexOne leveraged its unique remote delivery model, making the VertexOne VXcis (formerly VertexOne CIS Enterprise™) deployment for PCU the first 100 percent remote go-live of an entire CIS solution.
Whether a utility is replacing its customer information system (CIS) or upgrading existing software, the process can be complex.
That’s why we offer a solution with a different approach. Our methodology takes a modified agile approach, combining the best of agile and waterfall project planning and execution.
This approach focuses on reducing risks with requirement definition, project resourcing, accounting for integration and data conversion efforts, and managing scope creep with change management.
From migration to end-user buy-in, our methodology makes the entire implementation process as seamless as possible.