Most solution providers don’t understand and can't predict what utilities need in a CIS. Over the past 30 years, VertexOne has developed deep expertise, best practices, and prescriptive processes to guide utilities on their path to business optimization.
VXenterprise helps utilities stay ahead of the curve when powering the ultimate meter-to-cash process. With a software-as-a-service (SaaS) delivery model, utility providers get a future-proof CIS solution and a choice in which updates roll out without major re-implementation projects.
Moving a utility's IT infrastructure and applications to a fully hosted and managed cloud-based model offers many advantages, including flexibility, scalability, reliability, and predictability.
Cloud storage also alleviates the need for hardware maintenance and digital security, giving full responsibility to the provider.
VXenterprise leverages the industry-leading SAP S/4HANA for municipal utilities and investor-owned utilities.
Designed to work with existing SAP solutions and any other third-party systems, VXenterprise can help you drive cost-effective transformation and sustainable growth.
A customer information system (CIS) powered by SAP is created especially for the utility industry, including water, electricity, waste disposal, and more.
This system helps carry out system integrations, meter data management, billing, invoicing, customer service, accounting, customer relationship management, customer information, and more.
CIS cloud uses a cloud-based network that stores, categorizes, and caches sensitive customer information system data, providing greater resilience and security for both customers and the utility.
A SAP utility program is a sales and information billing system that tracks and supports services provided by utilities and waste disposal organizations. This program can oversee and bill commercial, industrial, and residential customers.
VXenterprise leverages SAP S/4HANA and provides advanced customer experience solutions for electric, gas, and water services to municipal and investor-owned utilities. A cloud CIS allows utilities to scale with their customer base while ensuring software maintenance and security. VertexOne offers future-proof CIS capabilities with customizable updates and upgrades.
Utilities that want to improve their billing, customer support, meter reading, and ROI are ideal candidates for VertexOne CIS software.