Pinellas County Utilities Goes Live with VertexOne CIS EnterpriseTM and Customer Advantage in Only 7 Months

Webinar On-Demand:

Debt Relief and Revenue Security

Watch Now!

The Opportunity

Pinellas County Utilities (PCU) provides water and wastewater services to more than 120,000 customers on the west coast of central Florida



Replace and retire a 12-year old Customer Information System and empower staff with efficient tools, faster reporting and automation of manual processes.


A post-implementation enhanced SaaS solution which includes cloud-based infrastructure management, application management and support, IT security services and system technical/functional upgrades. 


Download the Case Study Brief

Case Study

“Any competent company can come in and do a good implementation, but what do you do when something happens unexpectedly or when processes have to change quickly?"

- Georges Gonzalez, Director of Customer Services, Pinellas County Utilities