Provide your team with a system that's easy and efficient, leading to:
Allow your utility to focus on strategic business objectives with:
Reduce your total cost of ownership and future-proof your system with:
VertexOne's Customer Information System Essentials™ is a comprehensive, user-friendly, and highly configurable CIS built on a strong infrastructure.
Our CIS software brings users ease and flexibility with increased operational efficiency, improved customer support, and safely stored personal customer data.
Also known as a customer information system, the CIS is the powerhouse of the meter-to-cash process—a day-to-day process utility companies use to distribute information, improve the customer experience, recognize revenue, and translate metered usage of commodities into bills.
A utility CIS is billing software designed for utilities that stores customer information and powers customer service. This technology gives each customer a unique identifier, helping utilities manage and file each account, bill, payment, interaction, complaint, change of service, and more.
This type of software focuses on increasing operational efficiency, improving customer service, and storing personal customer information. A utility CIS assigns each customer a unique identifier, which helps manage and file each interaction, complaint, change of service, and more.