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Customer Information System (CIS)
Enterprise
A robust, state-of-the-art CIS built on SAP to power utility businesses
Essentials
Our intuitive and scalable CIS configurable to any utility’s needs
ECI
Our leading billing and EDI solution for energy retailers
Customer Engagement
Customer Advantage
Intuitive customer self-service application available on any device
Communication Advantage
Multi-channel proactive messaging engine for timely and targeted outreach
Document Advantage
Store utility assets with our electronic document management portal
WaterSmart
Advanced data analytics surface actionable insights for utility staff and customers
Utility Management
FieldWork
Mobile workforce management aligns customer service and field staff
Bill Print + Payment
Utility bill presentment and payment across all channels
FastStart
Our refined methodology for on-time and on-budget implementations
Insight Analytics
Optimize utility operations and engagement through advanced analytics
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Social Media Best Practices for Water Utilities
To Build.. or Not to Build?
WaterSmart Software Response to COVID-19
10 Years of WaterSmart in Review
Flowing into Fall 2019
Performance WaterMark: How does your utility compare?
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