The solution works with SAP Customer Experience and integrates with SAP S/4HANA® to deliver customer self-service portals to utilities customers.
DALLAS, TX — April 18, 2023 — VertexOne today announced that its VXengage software is now available on SAP® Store, the online marketplace for SAP and partner offerings. VXengage works with SAP Customer Experience and integrates with SAP S/4HANNA to deliver a personalized self-service portal to utility and energy customers.
“VXengage enables providers to cut operating costs and improve the relationship with their customers,” said VertexOne’s Chief Growth Officer Ed Solar. “VertexOne provides expertise and years of experience delivering proven results within the SAP environment. Our passing the rigor required to enter the SAP Store underpins that experience and the value we bring to customers.”
VXengage provides customers with a fully hosted, managed, scalable and secure web and mobile self-service platform compatible with any metering system or customer information system (CIS). The self-service features help utilities and energy providers reduce call volumes and improve the efficiency of payment processing. The tool also enhances customer communication and satisfaction.
SAP Store, found at store.sap.com, delivers a simplified and connected digital customer experience for finding, trying, buying and renewing more than 2,300 solutions from SAP and its partners. There, customers can find the SAP solutions and SAP-validated solutions they need to grow their business. And for each purchase made through SAP Store, SAP will plant a tree.
VertexOne is a partner in the SAP PartnerEdge® program. The SAP PartnerEdge program provides the enablement tools, benefits and support to facilitate building high-quality, disruptive applications focused on specific business needs – quickly and cost-effectively.
VertexOne is the leading provider of cloud-based SaaS software solutions, powering the next generation of customer experience for utilities, energy retailers and energy transition providers. With more than 30 years of experience and 400 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization and data-driven efficiency operations surrounding the customer. From customer information systems (CIS) and mobile workforce management (MWM) to electronic data interchange (EDI) and self-service customer engagement portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management and leverage data analytics, visit https://www.vertexone.net.
# # #
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices. All other product and service names mentioned are the trademarks of their respective companies.