VertexOne’s VXsmart offers utilities a bird’s-eye view of customer behavior with in-depth consumption analytics, behavior-based engagement, and personalized insights.
When used with our VXengage platform, VXsmart can help your utility lower the cost to serve customers, increase customer satisfaction through targeted communication, boost operational efficiency, and gather detailed insights into customer behavior and usage.
VXsmart can help keep utility customers informed with leak or overuse notifications and billing updates. With omnichannel, VXsmart can help your utility:
VertexOne’s re-named product portfolio echoes the company’s long-standing mission to enhance the customer experience. Therefore, products mentioned in this webinar may not reflect our current portfolio names. Click the link to learn more about our product renaming and restructure.
Richard Ames - Town of Natick, MA