How well versed is your utility in customer segmentation? Does your organization fully realize the value that this particular piece of insight has the...
It's said that the journey of a thousand miles begins with a single step. This ever-touted mantra finds unique application when utilities consider upg...
When speaking with anyone who works for a water utility their priorities quickly become apparent. Water quality and reliability, intractably related t...
It’s no secret that in the utilities industry, staying vigilant of emerging IT trends is critical, especially where your distribution infrastructure a...
Each year, CS Week brings together the sharpest and most forward-thinking electric, gas and water utility professionals for a week of education, netwo...
Making new technology investments is a balancing act, not just for utilities, but for companies in any industry. Justifying the budget for those inves...
This article was originally published on www.cloudforutilties.org and can be viewed here Should you own or lease your information systems and architec...
This article was originally published on www.cloudforutilties.org and can be viewed here On Monday, September 17, 2018, a class-action lawsuit allegin...
Another version of this article appears in CS Week Newsline, Winter 2018 Edition. For many of us, the fall leaves are long gone, and snow is already f...
Moving to a fully hosted and managed solution has huge benefits. With the hosting and managing services that Vertex provides, utilities can shift thei...
At the ETS18 event in Austin, Texas, Vertex sponsored a panel discussion addressing newly proposed updates to FASB accounting standards regarding clou...
In a recent webinar hosted by Cloud for Utilities, DC Water's Assistant General Manager and CIO Thomas Kuczynski and Vertex's Director of Application ...
Delivering world-class service to customers is vitally important to utilities like DC Water. Providing a top-notch customer service experience demands...
I recently boarded a flight, heading home from a business trip. As I sat in my seat and buckled down for takeoff, I glanced around. I realized things ...
