Over the past few months, several U.S. city systems have been held for ransom by hackers. These include Baltimore, MD; Key Biscayne, Lake City and Riv...
As technology continues to grow and adapt, so do accompanying trends. Machine learning is a rapidly evolving technology discipline that is carving a s...
Our offerings go beyond intelligent and fully-hosted cloud solutions. We also provide management services for applications that already exist in your ...
This article was originally published in the CS Week Summer Newsline and can be viewed here As a provider of customer experience solutions purpose-bui...
When considering a utility customer information system (CIS), there are many factors to weigh in making a selection. However, perhaps the most importa...
How well versed is your utility in customer segmentation? Does your organization fully realize the value that this particular piece of insight has the...
It's said that the journey of a thousand miles begins with a single step. This ever-touted mantra finds unique application when utilities consider u...
When speaking with anyone who works for a water utility their priorities quickly become apparent. Water quality and reliability, intractably related t...
It’s no secret that in the utilities industry, staying vigilant of emerging IT trends is critical, especially where your distribution infrastructure a...
Each year, CS Week brings together the sharpest and most forward-thinking electric, gas and water utility professionals for a week of education, netwo...
