Choosing a new CIS is a big investment. Nothing is more important than the customer relationship, and with the average lifespan of a CIS being 15 to 2...
Back in March 2015, we proudly announced that we had saved one billion gallons of water—an achievement that marked nearly 14 years of dedication since...
The millennial generation homeownership rate has increased faster than that of other generations, with 47.9% of millennials now owning homes, and that...
As utility billing managers, your role is pivotal in ensuring accurate, efficient, and customer-centric billing practices. This blog delves into key i...
No one can argue that COVID-19 has fundamentally changed society. It extends to the way we interact with each other, how we deal with vendors and serv...
Utility customers have changed. They aren’t just dutifully paying their paper bill each month like they had in years past. Today, they are asking more...
The energy transition is upon us, and it's not just about switching from fossil fuels to renewables, it's about fundamentally reshaping how we engage ...
In the ever-evolving landscape of utility management, the focus often lands squarely on the aging infrastructure and legacy systems that power essenti...
In the realm of utilities, the ticking clock of workforce aging echoes louder than ever. With a considerable portion of seasoned professionals inching...
Unlocking the Power of Data in Utilities While Marilyn Monroe was fixated on diamonds sixty years ago, the most coveted asset for utilities of the fut...
In today's rapidly changing digital landscape,utilities face the challenge of updating their IT infrastructure to meet customer expectations and indus...
There is no doubt that customers today have certain expectations for services, especially when it comes to technology and transparency. More and more,...
In the dynamic landscape of the utility industry, technological advancements are reshaping the way companies interact with customers. One significant ...
In today's digital age, the utility industry is undergoing a transformation driven by customer-centric initiatives. One significant development is the...
In today's rapidly evolving utility landscape, technology plays a pivotal role in transforming operations and enhancing customer experiences. One key ...
