In today's ever-evolving world of utility services, efficiency and customer satisfaction reign supreme. With this understanding at the forefront, Gain...
In the wake of the COVID-19 pandemic, the world was thrust into a state of uncertainty and upheaval. As social distancing measures were enforced, publ...
Within the realm of utility services, where efficiency and reliability reign supreme, Gainesville Regional Utilities (GRU) shines as a beacon of innov...
At the forefront of water resource management, Global Water Resources, Inc. (GWR) operates 29 systems that deliver essential services to communities.
Some say everything’s bigger in Texas and that rings true for growing challenges to future affordability and availability of water supplies. There are...
Water leaks often go unnoticed by water utilities, leading to significant costs for homeowners in terms of repairs. The causes of water damage are div...
As customer expectations increasingly drive the need for new solutions, utilities of all sizes find it difficult to keep up with the pace of technolog...
What would a New Year be without a resolution or two? Your personal New Year's resolutions may include getting in better shape or cutting monthly expe...
Frequent Communication Maximizes Satisfaction Water utilities are increasingly evaluating new metering technologies to reduce non-revenue water, drive...
More water utility providers are utilizing customer data to boost water conservation efforts and reduce usage in the communities they serve.
Research carried out by MIT has found that organizations that achieve digital mastery can increase their profit margins by over 25%. Digital engagemen...
A retail energy market is essentially an open or free market that allows participation from independent energy producers. By allowing market participa...
When it comes to utility providers, efficient and adaptable customer engagement solutions are vital. Consumer expectations are rapidly changing—the on...
Self-service is an absolute necessity for the modern consumer. Today’s utility customers have high expectations when it comes to online service. They ...
The millennial generation homeownership rate has increased faster than that of other generations, with 47.9% of millennials now owning homes, and that...
