The VertexOne platform empowers utilities to transform data into insights that drive customer engagement and lower service costs.


How we do it

Our data-driven Software-as-a-Service platform helps utilities engage with end-use customers at key moments to save money and resources by nudging them to adopt online self-service tools, paperless billing, and save water.

Data Analytics

  • Longitudinal analysis across all meter classes
  • Detailed leak analytics for AMI and manual meter read
  • Customer service tools
  • Meter data intelligence analysis for revenue protection

Customer Engagement

  • Leak notification and resolution workflows
  • Omni-channel communications
  • Paperless billing & electronic presentment
  • Social comparisons
  • Water utility marketing automation

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VertexOne’s re-named product portfolio echoes the company’s long-standing mission to enhance the customer experience. Therefore, products mentioned in these resources may not reflect our current portfolio names. Click the link to learn more about our product renaming and restructure.