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In today's fast-paced world, utilities of all sizes are constantly challenged to keep up with the ever-increasing expectations of their customers. The integration of new systems and solutions into existing legacy environments can be a complex task, causing headaches for IT directors and top executives.
Furthermore, retired mainframe platforms not only result in high downtime costs but also fail to integrate with cutting-edge technologies like advanced meter infrastructures and multichannel capabilities. In a utilities market where intricate and customer-oriented platforms are now in demand, these transactional-centric cores simply cannot keep up.
Fortunately, the agility of cloud technology offers a solution. It allows businesses to quickly adapt to customer needs and provide a better customer experience, all without the need for additional in-house hardware or software.
