Years of leadership, vision, and operational excellence support the move as VertexOne prepares for future following unprecedented growth.
DALLAS, TX / September 20, 2023 / VertexOne, the leading provider of cloud software designed to revolutionize the customer experience within the energy and utility industry, announced Wednesday the promotion of Chief Operating Officer Robert (Bobby) Batson to the position of President and COO of the company.
"This promotion reflects Bobby's strong leadership and contribution to VertexOne through a phase of tremendous growth and at a time of great change to our business operations as we continue to advance our SaaS offering in the energy and utility industry", said VertexOne Chief Executive Officer, Andrew Jornod, who Batson will continue to report to.
"This period of evolution has led to achieving unprecedented corporate growth, accelerating the realization of our long-term vision, and providing a commitment to disciplined change management as we continue to enhance the business to align with the changing business needs. Bobby's new role is part of a structure that provides the balance between our strategic and operational focus required to deliver for our clients today and in the future," Jornod added.
Since joining VertexOne in 2019, Batson has led the operational transition of the company from an integration and managed service business that developed custom software solutions for clients to a fully SaaS company focused on standardizing proven processes, developing best of breed SaaS products, and expanding the company's software portfolio through integrating strategic acquisitions.
"I am honored to be given this opportunity and expanded execution-focused role to serve our clients, our employees, our shareholders, and our company in a way that aligns our values, our vision, and our potential to create meaningful change within our industry," said Batson.
"With his deep industry experience, operational expertise, and clear strategic vision, I am confident Bobby is the right person for this role, and I look forward to continuing to work with him as he moves forward in this new role, and together we move the company into the future," concluded Jornod.
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VertexOne is the leading provider of cloud-based SaaS solutions, powering the next generation of customer experience for utilities, energy retailers and energy transition providers. With more than 30 years of experience and 400 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization and data-driven efficiency operations surrounding the customer. From customer information systems (CIS) and mobile workforce management (MWM) to electronic data interchange (EDI) and self-service customer engagement portals, we empower our clients to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency and improve customer satisfaction.
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Senior PR Specialist, VertexOne