Which Solution is Right for my Utility Assessment
Find the Right VertexOne Solution for You
Which Solution is Right for my Utility Assessment
What is your job title?
Which Solution is Right for my Utility Assessment
Are you considering updating your utility's CIS?
Which Solution is Right for my Utility Assessment
What is your biggest CIS pain point?
Which Solution is Right for my Utility Assessment
When was your last major CIS update?
Which Solution is Right for my Utility Assessment
How many customer accounts does your utility serve?
Which Solution is Right for my Utility Assessment
How would you describe your utility?
Which Solution is Right for my Utility Assessment
Are you specifically looking for Oracle or SAP support?
Which Solution is Right for my Utility Assessment
The internal resources you allocate to customer support inquiries are reasonable and sustainable.
Which Solution is Right for my Utility Assessment
The payment methods and channels your customers use are sufficient and not a factor in accounts becoming delinquent.
Which Solution is Right for my Utility Assessment
You have a self-service portal that meets your customers' needs and provides plenty of capabilities.
Which Solution is Right for my Utility Assessment
Your customers have ample control over the notifications they receive and how/when they receive them.
Which Solution is Right for my Utility Assessment
Your customers always receive your communications (e.g., notifications, program information) and are well-informed.
Which Solution is Right for my Utility Assessment
You can quickly and easily segment customers so they only receive the communications relevant to them.
Which Solution is Right for my Utility Assessment
Customer-specific files (e.g., letters, contracts, images, audios, videos) are easily accessible when needed.
Which Solution is Right for my Utility Assessment
Customer-specific files (e.g., letters, contracts, images, audios, videos) are completely secure.
Which Solution is Right for my Utility Assessment
Customer-specific files (e.g., letters, contracts, images, audios, videos) are integrated into your CIS and available when needed by different internal teams.
Which Solution is Right for my Utility Assessment
Your field technicians are dispatched in the most efficient way possible and have all pertinent information when beginning a job.
Which Solution is Right for my Utility Assessment
Your field technicians frequently resolve issues the first time.
Which Solution is Right for my Utility Assessment
Your technicians always arrive on time and rarely log overtime.
Which Solution is Right for my Utility Assessment
You are adequately leveraging customer consumption data gathered from your advanced metering infrastructure (AMI).
Which Solution is Right for my Utility Assessment
What is your email address?
Which Solution is Right for my Utility Assessment
Thanks for taking the assessment.
See your results below.
CIS EnterpriseTM
Based on your answers, we believe that our CIS Enterprise offering is best for your needs. With Enterprise, your CIS can be built on SAP, Oracle, or other enterprise resource planning (ERP) system, with the integrations and functionality needed to support a large customer base.
CIS EssentialsTM
Based on your answers, we believe that our CIS Essentials offering will best meet your needs. Our Essentials platform is refined for the unique needs of mid-sized utilities, pairing turnkey workflows with a high degree of customization and offering regular access to updates for predictable TCO.
Customer AdvantageTM
Based on your answers, it sounds like our Customer Advantage solution will solve many of your pain points. This hosted, managed, and scalable customer self-service solution integrates with several different CIS systems. It enables you to reduce call volumes, expedite payment processing, improve account delinquency, and increase customer satisfaction with analytics and support available directly in each customer's account.
Communication AdvantageTM
Based on your answers, it sounds like our Communication Advantage solution will solve many of your pain points. With Communication Advantage, you can message customers when and where they prefer to hear from you and identify specific segments of your customer base to receive targeted communications.
Document AdvantageTM
Based on your answers, it sounds like our Document Advantage solution will solve many of your pain points. Document Advantage allows you to store and access all of your customer-specific information in a single, cloud-based solution. Ensure that your team has access to every customer's documentation when and where they need it with Document Advantage's native integration.
Field WorkTM
Based on your answers, it sounds like our Field Work solution will solve many of your pain points. Field Work empowers you to make the most of your technicians' time with efficient scheduling and the information they need to get the job done right the first time.
WaterSmartTM
Based on your answers, it sounds like our WaterSmart solution will help you maximize your investment in your advanced metering infrastructure (AMI). WaterSmart allows you and your customers to access actionable insights from the vast volume of data collected via your metering system, all in an automated fashion.