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Boosting Customer Satisfaction Levels and Decreasing Call Volumes at EPCOR USA

Written by VertexOne | Apr 8, 2021 8:55:10 PM

 

The Solution

EPCOR USA selected, implemented, and deployed VertexOne’s Customer Advantage™ for its water and wastewater customers in Arizona, New Mexico, and Texas. VertexOne Customer Advantage is a fully hosted and managed solution that’s both scalable and secure and provided EPCOR these self-service benefits.


 

VertexOne’s re-named product portfolio echoes the company’s long-standing mission to enhance the customer experience. Therefore, products mentioned in this case study may not reflect our current portfolio names. Click the link to learn more about our product renaming and restructure.