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Cloud CIS

Recent Posts

Case Study:Vertex Provides Customer Platform to DC Water

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Case Study:Vertex Joins Inaugural Cloud for Utilities Summit as Founding Technology Partner

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Case Study:DC Water Upgrades the Customer Self-Service Experience with VertexOne

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Case Study:GNG Contact Call Centers Certified by J.D. Power

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Case Study:VertexOne Partners with DC Water to Deliver on its Vision for the Future

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Case Study:Seasoned Utility CIS Expert Judy Reynolds Joins Vertex as Solution Architect

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Case Study:Vertex Upgrades Lee County Utilities Customer Service to the Cloud

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Case Study:Vertex to Provide Lee County Utilities with a Customer Service Platform for the Future

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Case Study:Cloud Technology: Shifting Opinions Inform Survey Results

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Case Study:Storytelling for Customer Engagement, Education and Investment

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Case Study:Using Technology to Enhance Customer Service

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Case Study:Strategies to Manage Changing Customer Expectations

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Case Study:Streamlining for Optimum Customer Service

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Case Study:Cloud-Based CIS: The Future of Customer Experience

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Case Study:Keeping Up with the Amazons: How Data Analytics Can Improve Utility Customer Experience

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Case Study:Utility Analytics Summit Series: Revenue Protection Analytics

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Case Study:Vertex Announces Lodewyk Steyn as Vice President of Product Development

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Case Study:SouthStar Energy Services Invests in Customer Experience with VertexOne™

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Case Study:The City of Dayton Selects VertexOne™ for Utility Bill Print and Payment Services

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Case Study:Sharyland Utilities Selects the VertexOne™ Customer Experience Platform

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Case Study:Vertex Announces VertexOne™ Platform for Midsize Utilities Will Run on SAP® S/4HANA

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Case Study:Vertex Announces Andrew Jornod as Chief Executive Officer

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Case Study:Truckee Meadows Water Authority Upgrades Customer Service Operations with VertexOne

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Case Study:EPCOR Water USA Upgrades Customer Service Operations with Vertex Business Services

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Case Study:Vertex Renews and Expands Contract with Union Gas for Customer Experience Improvements

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Case Study:David Bieber Appointed Chairman of Vertex Board of Directors

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Case Study:Vertex launches VertexOne

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