Give your utility staff access to insightful analytics, comprehensive reporting, and effective customer relationship tools in an easy-to-learn interface.
Our online customer portal allows customers to monitor water usage and gives them a suite of self-service solutions and other offerings, including:
Gain insightful analytics, reporting, and customer management tools to better meet your customer needs, including:
Richard Ames — Town of Natick, MA
Utility analytics for water, electricity, and natural gas suppliers include data algorithms surrounding actionable insights, bill and rate modeling, predictive maintenance, customer segmentation, revenue impacts, load forecasting, monthly usage, leak detection, and more.
The WaterSmart™ customer engagement and data analytics platform:
The WaterSmart™ Utility Dashboard allows you to:
End-user utility software is built with the end user's preferences and needs in mind, proven to encourage positive behavior changes, improve satisfaction, and reduce call volume.
A customer engagement platform refers to software accessible from any internet-connected device that helps utilities improve customer relationships through self-service capabilities like bill notifications, account maintenance, and advanced communication methods.