EC Infosystems®

EC Infosystems® is the leading Billing/Customer Information System (CIS) and Electronic Data Interchange (EDI) solution for clients in the deregulated energy industry. With over 20 years of experience, and the most wide-spread experience serving energy clients, EC Infosystems® is deeply rooted in offering proven outcomes in today's competitive energy marketplace. Our EC Infosystems® platforms process transactions for over 7,000,000 meters per month and are certified PCI and SOC compliant.

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For Energy Suppliers

Electronic Data Interchange (EDI)

EC Infosystems® is the largest and most widely used EDI service provider in the deregulated energy marketplace with connections to over 120 plus Natural Gas and Electric Utilities nationally. Our EDI system offers fully hosted and outsourced EDI transaction management services. From lean startups to organizations with established operations, our outsourced transaction processing is a fit for companies of all sizes.

UtiliBillTM

Our fully EDI-integrated Billing/CIS platform allows you to run your back office effortlessly and handle market exceptions effectively, ensuring seamless operations and maximum profitability. Handling these exceptions requires real-time access to sophisticated, actionable and transparent data reporting in order to uphold excellent customer service. An integrated, user-friendly Billing/CIS platform is the cornerstone of your business, and with over 80 installs nationally supporting over 2.5 million meters monthly the UtiliBill™ platform is the most widely implemented solution in the deregulated energy space.

Business Process Outsourcing (BPO)

With EC Infosystems®, you have a choice - manage the day-to-day business requirements through our cloud based UtiliBill™ system or take advantage of our BPO offering. With the latter, we provide a fully experienced team to handle operations, billing and exceptions, thereby providing you with the ability to focus on growth and other business priorities.

For Utilities

If you’re looking to harness innovative EDI technologies to provide a more sophisticated customer experience and maximize your efficiency for sustainable business success, look no further. EC Infosystems already serves multiple utilities across the US – delivering powerful solutions in line with individual business models. In these instances, EC Infosystems actively manages the Energy Supplier certification process and provides ongoing EDI transaction management support to the Utilities and their trading partners. All seamlessly integrated with the Utility’s proprietary backend CIS system.

Electronic Data Interchange (EDI)

EC Infosystems® provides a hosted EDI platform for Utilities to send and receive EDI, ANSI X12, XML, or proprietary file market transactions with their Energy Marketers serving electric and/or gas load in your territory. Our services include marketer certification and testing, system set-ups, transaction processing, and transaction management on behalf of the Utility companies.

Consulting Services

With over 20 years of experience in the energy industry, EC Infosystems’ consulting services provides clients with the ability to take advantage of a knowledgeable team without the overhead of a full-time staff. From product management to implementing Billing/CIS and EDI services, our dedicated employees bring a wealth of knowledge to any energy project.

 

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