Download the research paper from Zpryme.
With significant shifts in data, technology and customer preferences, utilities are living in an increasingly complex world. To keep up, many utilities are thinking of replacing their current CIS. But how do you ensure your next CIS is agile enough to address these changes—and be prepared for tomorrow?
We invite you to read the research we recently conducted with Zpryme. Just complete the form on the right to get your free copy, and learn:
- Which technologies are having the greatest influence on utilities' CIS
- Utilities' top concerns for replacing their current CIS platform
- Current sentiment regarding the role of cloud technology when it comes to selecting a new CIS
We hope you find the research helpful as you navigate 'what's next' for your utility's customer experience.