Unprecedented 12-Month Cloud Implementation to Save DC Water $22 Million

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Debt Relief and Revenue Security

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The Opportunity

DC Water needed a partner to help implement new technologies to its customers. The water provider's dated technologies required an upgrade that made their services more agile, adaptable and scalable, as well as promised security within DC's government buildings. 


The VertexOne Approach

VertexOne stepped in to offer future-proof CIS technology and our unique SaaS platform. 

The Results

DC Water experienced better, faster and cheaper results through a new CIS platform, customer self-service platform, mobile device accessibility, and mobile work management. Taking only twelve months to set up, there were zero defects at go-live and it saved DC Water millions of dollars in estimated savings over the next seven years.

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Case Study


"I have been through four CIS projects in my career, and this one was by far the best executed. Doing in such a short time frame what many thought was impossible is a testament to the commitment of an incredible team." 

-Thomas L. Kuczynski, DC Water CIO