The Athens-Clarke County (ACC) Public Utilities Department (PUD) system in Georgia provides high-quality drinking water to nearly all ACC residential, commercial, governmental, and industrial users within its boundaries. The distribution system includes 827 miles of water lines and supplies service to approximately 41,300 customer accounts.
Water conservation has been a significant consideration of ACC since 1995, with a dedicated office and staff to oversee the implementation of appropriate conservation measures. The Water Conservation Office (WCO) mission is to provide the necessary resources to promote a water-efficient lifestyle through education, collaboration, and action to sustain water resources and elevate the value of water in Athens-Clarke County.
The ACC PUD operates a continuous meter replacement program. Most recently, PUD upgraded to Advanced Metering Infrastructure (AMI), completing the installation in 2019. This important investment unlocked a massive vault of consumption data. It became critically important that ACC had the solutions in place to fully leverage this data and surface actionable insights.
The WCO team clearly identified the ideal outcomes of their investment:
- Make AMI water consumption data accessible and easy to understand for ACC PUD customers
- Incorporate social comparisons to provide a frame of reference for data
- Avoid unnecessary water waste from leaks and unplanned customer use