This Florida utility needed a new CIS because their current system was outdated, inefficient and unsophisticated.
The committee tasked with finding a new CIS knew that it was time to identify not just software stout enough to help the utility manage its 130,000 customers but also a partner to implement, host and manage that software. A hosting partner would provide better security than the utility could provide on its own, plus allow the utility to work with experts with levels of experience and knowledge better than it could get by hiring locally.
The software that the utility chose was SAP, the industry’s leading CIS technology. The
partner chosen to implement, host and manage it was VertexOne, a company with experience hosting and managing utility CIS technology since 1996.