The consumer landscape is rapidly changing. Modern customers now expect convenience, quick responses, and a streamlined experience from their utilitie...
Omnichannel communication for utilities isn’t a two-way street—it’s a multi-lane highway. Why? Some forms of communication require a single touchpoint...
Crisis communications planning is an important part of any utility provider’s operations. Power outages, water shortages, severe weather, and more can...
The Great Resignation is real, and the utility industry is no exception. In 2021, nearly 48 million U.S. adults left jobs across numerous industries f...
CLEARWATER, Florida – May 15, 2020 – VertexOne, a leading provider of utility technology solutions, today announced that Florida utility provider Pine...
Pinellas County Utilities (PCU) provides drinking water to more than 120,000 customers on the west coast of central Florida. According to Georges Gonz...
