Over the past decade, utilities, governments, businesses, and nonprofits have come to realize that financial considerations and information aren’t the...
In today's digital age, the utility industry is undergoing a transformation driven by customer-centric initiatives. One significant development is the...
In today's rapidly evolving utility landscape, technology plays a pivotal role in transforming operations and enhancing customer experiences. One key ...
Water leaks often go unnoticed by water utilities, leading to significant costs for homeowners in terms of repairs. The causes of water damage are div...
As customer expectations increasingly drive the need for new solutions, utilities of all sizes find it difficult to keep up with the pace of technolog...
What would a New Year be without a resolution or two? Your personal New Year's resolutions may include getting in better shape or cutting monthly expe...
Frequent Communication Maximizes Satisfaction Water utilities are increasingly evaluating new metering technologies to reduce non-revenue water, drive...
More water utility providers are utilizing customer data to boost water conservation efforts and reduce usage in the communities they serve.
Research carried out by MIT has found that organizations that achieve digital mastery can increase their profit margins by over 25%. Digital engagemen...
A deregulated energy market is essentially an open or free market that allows participation from independent energy producers. By allowing market part...
There is no doubt that customers today have certain expectations for services, especially when it comes to technology and transparency. More and more,...