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Customer Information System (CIS)
Enterprise
A robust, state-of-the-art CIS built on SAP to power utility businesses
Essentials
Our intuitive and scalable CIS configurable to any utility’s needs
ECI
Our leading billing and EDI solution for energy retailers
Customer Engagement
Customer Advantage
Intuitive customer self-service application available on any device
Communication Advantage
Multi-channel proactive messaging engine for timely and targeted outreach
Document Advantage
Store utility assets with our electronic document management portal
WaterSmart
Advanced data analytics surface actionable insights for utility staff and customers
Utility Management
FieldWork
Mobile workforce management aligns customer service and field staff
Bill Print + Payment
Utility bill presentment and payment across all channels
FastStart
Our refined methodology for on-time and on-budget implementations
Insight Analytics
Optimize utility operations and engagement through advanced analytics
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What Is CIS Billing and Can It Help Your Utility Customer Experience?
Technology Trends in the Utilities Industry [VIDEO]
Customer Self-Service: The Evolution Utilities Can’t Afford to Ignore
Leveraging VertexOne Cloud CIS as a Capital Investment
The Results Are In: What Do Utilities Really Think of the Cloud?
3-Pronged Approach to Cloud Utility Management Provided Faster Implementation With a $22M Savings Over 7 Years
DC Water Improves Customer Service with New CIS— And Saves $22 Million in the Process
Why Utilities Must Transition into the Digital Age
My Key Takeaway from the Cloud for Utilities Summit: The Conversation Has Turned
Vertex CEO on How Utilities Can Keep Up With Millennial-Driven Change
The Faces of Vertex – Andre Van Honschooten, Vice President of Systems Integration
Would You Build a Car from Parts, or Choose a Tesla?
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