An In-Depth Interview with Keith Foerster In the utility industry, financial officers are tasked with balancing priorities with financially fit decisi...
Modern enterprise needs are rapidly changing. New technology, an ever-evolving workforce, the gig economy, consumer expectations, and remote work envi...
Most traditional utility software is proprietary, meaning that it’s developed, operated, and used by the same utility it serves. Many utility provider...
Water utilities are vital components of any community. The valuable resource they provide has a significant impact on the environmental, social, and e...
The right energy billing software can benefit both customers and utilities. Not only does it provide convenient ways to collect payments and obtain me...
Scalable and efficient customer information systems are imperative for utilities. Why? Consumer expectations have changed dramatically in the past dec...
The following post is a partner post written by Invoice Cloud, a leading provider of online bill payments for utilities. From social media and text me...
One major misconception about utility billing software is that it functions as a mere payment processor for your company. In truth, utility billing so...
A customer information system (CIS) is more than just a platform used for billing and paying. It’s also an important aspect of the meter-to-cash proce...
Utility billing solutions are platforms or systems used to monitor, oversee, and bill utility customers, or anyone receiving water, gas, electricity, ...
Customer Information Systems (CIS) are the central nervous system for the customer management business within a utility. They are deeply integrated an...
No one looks forward to cutting-off their customers’ utility connections. Afterall, customers are not just ratepayers. They’re also neighbors and, mor...
In the utility industry, operational costs remain a hot topic for discussion and concern. Traditionally, regulators have required utilities to use cap...