Another version of this article appears in CS Week Newsline, Winter 2019 Edition. Numbering more than 73 million, millennials have surpassed the baby ...
WASHINGTON, December 12, 2019 — Cloud for Utilities Innovation Consortium aligns industry thought leaders from utility companies and leading technolog...
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Myth: customer data is useful but doesn’t always provide granular insight into behavior and preferences. Fact: customer data houses a unique treasure ...
The beauty of Vertex solutions is that we are constantly finding new ways that improve how customers interact with their utility providers. This goal ...
In the utility industry, operational costs remain a hot topic for discussion and concern. Traditionally, regulators have required utilities to use cap...
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It’s no secret that the utility landscape looks vastly different than it did twenty, ten, and even as recently as five years ago. The most remarkable ...
DC Water is a leading water utility provider out of Washington, D.C. that looked to Vertex when its CIS system required an upgrade. Additionally, it t...
As utilities continue to diversify and broaden their tech capabilities, there’s increasing discussion around leveraging advanced characteristics withi...
As technology continues to grow and adapt, so do accompanying trends. Machine learning is a rapidly evolving technology discipline that is carving a s...